AfterShip Returns & Exchanges
BFSby AfterShip
Reduce return costs and recapture more revenue with automated returns and exchanges AfterShip Returns helps brands cut return costs, retain revenue, and automate the entire return process. Recapture lost revenue by converting refunds into exchanges or store credit. Spend less time managing returns with rules and automation handle approvals, refunds, and updates in the backend. Give customers a simple branded return experience that keeps them coming back. Identify hidden product and listing issues with built-in analytics to improve product and reduce future returns. AfterShip Returns helps brands cut return costs, retain revenue, and automate the entire return process. Recapture lost revenue by converting refunds into exchanges or store credit. Spend less time managing returns with rules and automation handle approvals, refunds, and updates in the backend. Give customers a simple branded return experience that keeps them coming back. Identify hidden product and listing issues with built-in analytics to improve product and reduce future returns. more Retain revenue with incentivized & personalized exchange offers and fraud checks Cut operational costs with discounted labels, smart return rules, and automation Deliver a seamless experience with branded return portal and native POS solution Identify hidden patterns and refine business strategy with built-in analytics Offer free returns and offset the cost with Return Care
- 5 stars899
- 4 stars48
- 3 stars5
- 2 stars9
- 1 star39
- United States558
- United Kingdom105
- Australia90
- Canada65
- Germany26
- France17
- Italy14
- Netherlands12
- Over 2 years using the app61
- Over 1 year using the app42
- Over 3 years using the app37
- About 1 hour using the app36
- About 1 year using the app31
- About 2 years using the app30
- About 2 hours using the app29
- About 1 month using the app28
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Return Care
Free
- All Premium features
- Shopper-funded returns
- Return labels handled by AfterShip
- Revenue share
Essentials
$19/month
$1 for the first month. Includes 20 returns/month; $0.50 per extra return.
- In-app automatic labels
- Branded returns page
- Automatic returns approval
- Refunds and exchanges
- Eligibility rules
- Return analytics
Premium
$119/month
$1 for the first month. Includes 100 returns per month, $1 per extra return
- All Essentials features
- Advanced workflows
- AI-powered exchanges
- Fraud prevention
- Warranty management portal & dashboard
- Pre-built integrations
- Listed on Shopify
- February 28, 2017
- Tracked by Applora since
- February 27, 2026
- Languages
- English, German, French, Spanish, Italian
- Works with
- Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Canada Post, FedEx, Gorgias, UPS, USPS
- Homebuyerjournals5United States·February 16, 2023
Ayumi was helpful in resolving an issue I was having. It was not able to be done immediately, so they elevated the issue to the right people to get it fixed.
- Rastarafi5United States·October 9, 2017
Terrific services! Easy to customize. Embeds seemlessly. A+++
- Voltlin5United States·May 12, 2020
For a new business that is just starting out, a free return center app is super helpful and makes the return process a breeze for our customers! We love the Aftership Returns Center app and highly recommend it to any business, large and small.
- Magnetrx5United States·February 8, 2018
Great free app and very easy to install!! I would highly recommend this app to other shop owners! www.MagnetRX.com
- Fashion Genie Boutique1United Kingdom·April 22, 2018
Cant believe this will not be free after May 31st. This was so handy, why did they have to change it I’m sorry but I’m not paying $89 per month for returns, as this is how much it will cost for the amount of returns I receive.
- Sftf1United States·April 11, 2018
really nice app. but not loving the huge price increase. for such a simple app, the cost is not merited. and on top of that, you only get 20 returns a month for 40 bucks. that's highway robbery. that's a sure fire way to slowly start losing customers. sadly I will have to start looking for a better alternative. ugh!
- Wrought Iron Haven5United States·May 30, 2018
My customers love aftership returns center. Making returns soooo easy. And the emails that aftership sends to my customers every step of the way. A no brainner app! We have the best return page with easy no hassle returns https://wroughtironhaven.com/pages/returns
- ÇHANELIA®5United States·May 16, 2019
AfterShip is the best out there in managing our returns and refunds. #1 Choice definitely for any kind of business that offers returns and cares about their customers.
- Silver Canyon Boot and Clothing Company5United States·October 7, 2020
Great app. Much better than the competitor app we moved from. Excellent customer support. Excellent consumer return experience.
- Tico Coffee Roasters5United States·November 24, 2019
The Returns Center app simplifies and automates our return process and was super easy to install and get integrated with Shopify. It is a big time saver in handling returns for us and would recommend anytime to any Shopify Store who allow returns.
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