Atomic Returns

So Far, so good. this App has been great in helping to streamline our return/ exchange process. The developers were also very helpful adding a few features that were critical to our business needs. Can't wait to continue to see the app improve.

Atomic Returns does it all. We wanted an app that lets customers complete the return request. Check. We needed a return shipping app that offered exchanges as well as refunds. Check. We needed the app to allow us to return items back to one of five warehouses. Check. Whatever the needs, Atomic has been great with resolving any issues. Dealing with returns is never pleasant but the elegance of Atomic Returns eliminates much of the hassle.

I love the user-friendly interface and ease of use of Atomic Returns. I've been using the extension for over a year and it has saved me so much time! I love how it is free and has no ads. It's perfect for me because it is simple and has all the functionality that I need.

After vetting and testing many different return platforms, Atomic returns really stood out. The setup process is very easy and the support team is there every step of the way if any assistance is needed. Highly recommend!

MUST HAVE APP - Excellent app that makes the return process easy for the customer and easy for the merchant. The support team are responsive and understand the pressures of running an e-comm business. Took 10 minutes to set-up, easy to update and change the return policies and gives the customer a return portal. 5 Stars!

This app has been great. The customer service is excellent and very quick to respond! I know they are working on ways to improve the app everyday and just yesterday released an update where you can multiple returns on a order. I will be very very excited when they come out with the exchange linkage to shopify. Highly recommend this app!!

Cricket makes returns seamless and hassle-free for our customer service team, all while providing amazing support for any questions we have. We're able to cut out the manual work required in processing returns, sending labels to customers and spending copious amounts of time going back and forth. By simply implementing the tool I've removed the need to hire an additional two agents just to support this area of CX - a total money saver! I highly recommend Cricket for anyone looking to drastically reduce manual work while taking full advantage of all the up-sell touch-points for repeat customers. Cricket are turning returns into revenue, and I can't wait to convert returning customers into repeat business! 10 out of 10 if I could!

Five Star App that cares about its users. We had searched for a return platform that would match our storefront. When we had been comparing the different options, based on price, features and customization, Atomic was the clear winner. The support is always very responsive and helpful. The initial set up was very straight forward and easy to implement. They are constantly improving their platform based on the needs and requests of their customers. Another main reason that we went with Atomic is that they are currently in the process of creating a warranty platform to partner with their return/exchange/Credit software. We had been unsuccessful finding anyone else doing this. With their reporting features we are easily able to identify problem SKU's and reach appropriate actions. I would highly recommend this App to everyone that deals with multiple returns and exchanges.

This app has been such a game changer for us! Liesl has been wonderful to work with. Reasonably priced for a top notch product. A must for any business with returns!

We added the Cricket Returns tool about 6 months ago and have not been disappointed. This tool makes returns processing very easy and efficient. The Cricket team has been great helping us fix any issues and are continuously improving the tool. We highly recommend Cricket Returns.